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Warranty

SD-OMEGA warrants the selling items and products to be free of defect in parts and workmanship for a period of time from shipment invoice date of SD-OMEGA.

During this period, SD-OMEGA will at its option, repair or replace the item or product at no additional charge to the purchaser. All warranties are void if returned item or product is found to have been misused, abused, scratched, mishandled, mislabeled, modified or altered in any way or caused by any kind of natural disaster.


WARRANTY PERIOD

  • In-Vehicle Computer, Embedded Computer, AI GPU Computing: 2 years

  • Display Computer : 1 year

  • Spare or Repaired parts : 90 days

  • Accessory modules (mini-PCIe, M.2, PCIe, graphic card, extension modules): 1 year


Following components are not covered by warranty

  • CPU & Memory

  • Battery

  • Broken panel displays or touch screens

  • Broken or bent mechanical parts

  • CPU and Chipset cooler fan

  • Any improper action caused flash/SSD exceed the life limitation. (Erase Count TLC/MLC: over 3000 times, iSLC:20,000 times SLC:60,000 times)

  • Materials furnished by clients

  • Materials assigned by clients and not under SD-OMEGA' supplier list


* Non-SD-OMEGA standard product Warranty period, please call SD-OMEGA SALES

* Extended Warranty period, please call SD-OMEGA SALES


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CONTACT US
Headquarters Address:
Ricky Centre, 36 Chong Yip Street, Kwun Tong, Kowloon, Hong Kong, China
Email: sales@sd-omega.com
Tel: 00852-23899980
Fax: 00852-23899100

Factory Address:
Hengchangrong Industrial Park,
West Wanan Road, Shajing Street,
Baoan District, Shenzhen,China
All Rights Reserved @ SD-OMEGA (Hong Kong) Co., Ltd